• Reduce hospitalizations

• Improve infection control and clinical risk management

• Strengthen physician, nurse practitioner, and nursing collaboration

• Facilitate care transitions

• Align clinical practice with regulatory and quality benchmarks

• Incorporate resident and family wishes and goals into care practices

While the survey system is frustrating, there are ways to be successful by:

• Improving systems of care, documentation, and leadership accountability

• Utilizing CMS survey tools on a consistent basis to identifying compliance risk before surveyors arrive

• Remaining survey ready all the time

• Using facility reported incidents (FRIs) as opportunities for improvement

• Strengthening QAPI process to achieve better outcomes

• Improving Five Star Ratings

• Aligning policies and procedures and care plans with the regulations

The goal is not just to “pass survey,” but to create operations that consistently perform well so that survey recognizes operational excellence.

Strong outcomes require strong leaders by focusing leadership behaviors that drive results such as

• Developing facility leaders and clinical managers management and leadership skills

• Building cultures that support staff feel valued and heard

• Reduce turnover and burnout and eliminate agency use

• Individual and team coaching to become more effective leaders and improve team culture

As managed care expands and health care costs continue to grow, providers need to change their approach and shift from a For-For-Service world to a Value Based Reimbursement world.

• Designing VBR programs that incentivize better outcomes

• Focusing on changes that will achieve the goals of VBR

• Identifying care practices and checklists to adopt practices to succeed under VBR arrangementscription

Available for a range of speaking engagements, presentations or workshops.